Privacy Policy

Company: LYSS s.r.o.

VAT: 19082703

Registered office: Skupova 2663/12, 301 00 Plzeň - Jižní Předměstí

We operate an e-shop on the website www.lyss.eu.

To provide our services, sell goods and operate our website, we process some personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Processing of personal data

A. Processing of personal data when using the contact form

If you enquire about our products and services, we will work with the contact details you provide to us. This information includes: name, surname, e-mail address, telephone number, home address, delivery address, billing address.

For what reason?

We will contact you through them to make further arrangements for goods and services.

On what legal basis?

This is processing on the basis of Article 6(1)(b) GDPR - negotiating a contract or carrying out pre-contractual measures at your request.

How long will we process the personal data?

Unless we establish further cooperation, we will process your data for a maximum of 5 years from our last communication.

B. Processing of personal data in case of purchase

If you make a purchase with us, we will work with the data you fill in. These are mainly billing data: name, surname, address, e-mail address, telephone.

For what reason?

We need to process personal data to fulfil our contract - to deliver our goods or services to you. We will also communicate with you via the contact details regarding the status of your order, or regarding complaints or your queries.

We will also process personal data to fulfil our obligations under the law (mainly for accounting and tax purposes, or to deal with complaints and other matters).

On what legal basis do we process personal data?

This is processing based on Article 6(1)(b) GDPR - performance of a contract and Article 6(1)(c) GDPR - performance of our legal obligation.

How long will we process personal data?

For the duration of the performance of our service and thereafter for years from the last time such service was provided or goods were supplied.

C. Newsletters (commercial communications)

Unless you are a purchasing customer and you have opted us out at the time of purchase, we will use your email address to send you our newsletter.

On what legal basis?

Section 7(3) of Act No. 480/2004 Coll. on certain information society services allows us to do so, unless you have prohibited us from doing so at the time of purchase.

How long will we process personal data?

5 years from your last purchase. You can unsubscribe from the mailing at any time via email or contact us at: info@lyss.eu.

II. Who gets access to the data?

Your data will stay with us. However, we do have some companies or other persons working for us who get access to the data because they help us run our e-shop. These are:

  • Shopify Inc.
  • companies involved in the shipping of goods
  • companies involved in the dispatch of payments (Stripe, Inc.)
  • e-mailing service provider

We process personal data only in the European Union.

III. What else you should know

We do not have a designated data protection officer.

Our company does not make decisions based on automated processing or profiling.

If you have any questions about your personal data, please contact us at info@lyss.eu or call +420 603 754 965.